WHAT INFORMATION DOES MOUNTAINEERS BOOKS COLLECT AND USE
The information we learn from members helps us personalize and continually improve your experience with Mountaineers Books. Here are the types of information we gather.
Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. We collect personal information such as your e-mail address, name, home or work address and telephone number. Mountaineers Books may also collect demographic information, such as your ZIP code, age, gender, preferences, interests and favorites. We may also collect credit card numbers and related billing information where you purchase products, services or memberships. We use the information that you provide for such purposes as responding to and processing your requests, helping match your volunteering interest with appropriate committees, and communicating with you. You have access to all the information that you give to Mountaineers Books via your "Your Account" page.
Anonymous Demographic Information: In addition to personal information that you give us, we may also ask for or track certain anonymous information that we may analyze or share with third parties on an anonymous, aggregated basis. This information is used to improve our website, share "ratings" information with partners, and to conduct market research.
Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses Mountaineers Books online. We do not use, however, web beacons, "single-pixel gifs" or other types of spyware on our website.
WHAT ARE COOKIES?
POLICIES FOR CHILDREN UNDER 13
Safeguarding the personal information of children is extremely important to us. We encourage parents and guardians to spend time online with their children and to participate in the interactive activities offered on the site. No information should be submitted to or posted on Mountaineers Books website by children under 13 years of age without the consent of their parent or guardian. Unless otherwise disclosed during collection, Mountaineers Books does not collect or provide any personally identifying information of children under 13 years of age, regardless of its source, for any purpose whatsoever. Mountaineers Books may, however, collect certain personally identifying information to protect the integrity of the web site and the safety of children under 13 using the website. In the event Mountaineers Books collects such information, the information will be deleted from Mountaineers Books systems as soon as possible. No information collected from users under 13 years of age is used for any marketing or promotional purpose whatsoever, either inside or outside of Mountaineers Books. We do not allow children under 13 years of age to be listed in any member directories or to receive direct marketing communications from Mountaineers Books or other third parties.
WHAT ARE OUR SECURITY FEATURES?*
Please remember that no one can guarantee the complete security of information transmitted over the Internet. Therefore, you should be careful about the personal information that you provide. Rest assured that we will do everything we can to safeguard your information.
* We store the personal information you provide on computer systems with limited access, which are located in controlled facilities.
* When we transmit highly confidential information (such as a credit card number) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
* We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. If you suspect someone has logged in as you, please contact our main office immediately.
DO MOUNTAINEERS BOOK EVER SHARE INFORMATION?
Information about our members is an important part of our organization, and we protect it. We do occasionally share information within our organization, including The Mountaineers and The Mountaineers Foundation.
We may provide your personally identifiable information to vendors and agents who provide services for us. For instance, we may provide your personal information to the credit card processor in conjunction with the sale of a product or service of Mountaineers Books.
We may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform with legal requirements or legal process; (b) protect or defend the rights or property of Mountaineers Books; or (c) act to protect the safety and security of users of our services, members of the public, or Mountaineers Books.
OTHER HELPFUL INFORMATION
You may subscribe and unsubscribe to Mountaineers Communities by going to the communities section on our website. You will set your preferences for how we communicate with you. Please note that you might also provide personal information through your participation in Mountaineers Books Communities, including the bulletin boards and chat rooms. This Privacy Notice does not cover the transfer of your personal information through a posting on a chat room or bulletin board. You should always be careful when distributing your personal information in this manner, as our forums, document archives and news items are searchable by online search engines (such as Google). And remember that online chat sessions and bulletin boards are considered public and you are responsible for your actions in these areas.
We welcome your email messages and suggestions of ways in which we can improve the site.
CHANGES TO THIS STATEMENT
Mountaineers Books will update this Privacy Notice, as necessary to reflect organization and customer feedback. We encourage you to periodically review this Notice to be informed of how we are protecting your information. We will provide notice on our website when this Privacy Notice has been changed.
Mountaineers Books always permits you to opt-out of any future mailings. To opt-out of receiving communications from us, to remove your personal information from our database, or to correct or update your personal information, please go to the "Your Account" of our website and make the appropriate changes. Should you have problems or don't find your concerns addressed in the "Your Account" section, please contact us at the address, phone, or e-mail address below.
HOW DO I CONTACT MOUNTAINEERS BOOKS?
Have a question that can't be answered through our website or support page? Need to log in for the first time? Having trouble accessing the "Your Account" section or want to correct or update your personal information? Our friendly Member Services staff is ready to help, firstname.lastname@example.org or 206.223.6303.
1001 SW Klickitat Way, Suite 201
Seattle, WA 98134 USA
Phone: (206) 521-6000